Refund Policy
Refunds for Goods
For ebooks and audiobooks, as these are instant downloads, no refund can be given.
Please choose carefully. Refunds only given if you buy a duplicate digital item within 48 hours of first purchase in which case the duplicate item will be refunded.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
- Print books are printed by Lulu or BookVault.
- Prisons: Before ordering print books, please ascertain any specific delivery restrictions. Most prisons do not allow coil-bound books.
- If you received damaged or defective print books, or if your order failed to arrive, we are happy to provide a replacement order with free shipping or a refund if you notify us within 30 days of your order’s shipment date.