Terms

 

Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:

  • Print books.
  • Prisons: Before ordering print books, please ascertain any specific delivery restrictions. Most prisons do not allow coil-bound books.
  • If you received damaged or defective print books, or if your order failed to arrive, we are happy to provide a replacement order with free shipping or a refund if you notify us within 30 days of your order’s shipment date.

  •  Refunds for Goods

    For ebooks and audiobooks, as these are instant downloads, no refund can be given.

    Please choose carefully. Refunds only given if you buy a duplicate digital item within 48 hours of first purchase in which case the duplicate item will be refunded and notify us within 30 days of your order.

    Otherwise, refunds do not apply to the following goods: Digital goods: ebooks and audiobooks. These are instant downloads.

    Mobile Terms of Service

    Hope August 

    Last updated: Aug. 14, 2024

    The Hope August Inc mobile message service (the "Service") is operated by Hope August Inc (“Hope August Inc”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

    By consenting to Hope August Inc’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Hope August Inc through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

    You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Hope August Inc. Your participation in this program is completely voluntary.

    We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

    You may opt-out of the Service at any time. Text the single keyword command STOP to HopeAugust or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Hope August Inc mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

    For Service support or assistance, text HELP to HopeAugust or email hope@hopeaugust.com.

    We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

    The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

    To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

    We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.